Privacy Policy

Information We Collect

Information you give us directly

When you fill out a contact form, send us an email, or call us, you may provide your name, phone number, email address, home address or service location, and a description of the project you have in mind. We use this information only to respond to your inquiry and provide you with an estimate or service.

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is collected through standard server logs and analytics tools such as Google Analytics. We use this data to understand how visitors use our site and to improve our content and user experience.

Cookies

Our website may use cookies - small text files stored on your device - to remember your preferences and help us analyze site traffic. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the site may not function as intended.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your questions, requests, and inquiries about our services.
• To prepare and deliver estimates and proposals for deck and fence projects.
• To schedule and complete service appointments.
• To communicate with you about your project, including follow-ups and updates.
• To improve our website content and understand how visitors interact with it.
• To comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

How We Share Your Information

We may share your information only in the following limited circumstances:

• Service providers: We may share information with third-party vendors who help us operate our website or deliver our services (for example, our contact form provider or email platform). These providers are permitted to use your information only as needed to provide services to us.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or government request.
• Business transfers: If our business is sold, merged, or transferred, your information may be transferred as part of that transaction.

Data Retention

We retain personal information for as long as is reasonably necessary to fulfill the purpose for which it was collected, including to provide services, maintain business records, and comply with legal obligations. Contact form submissions and email inquiries are retained for a period of up to 3 years. You may request deletion of your information at any time by contacting us at the email address listed below.

Your Rights and Choices

Depending on where you live, you may have certain rights with respect to your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within a reasonable time.

Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any website you visit.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us About Privacy

If you have any questions about this privacy policy or want to exercise your rights regarding your personal information, please contact us: